Privacy Policy

Last updated 2026-08-16

This policy explains what we collect when you order from ShopPoint, why we collect it, and what we do with it.

What we collect

When you place an order we ask for your name, phone number, WhatsApp number, delivery address, state, and optionally your email address. We collect this for one reason: we cannot deliver a product to you without it.

We also collect standard analytics through Meta Pixel — pages viewed, device type, and whether you completed an order. This is not tied to your name.

What we do with it

• Confirm your order by phone or WhatsApp before dispatch
• Pass your name, phone and address to the delivery agent bringing your parcel
• Send you your receipt if you gave us an email address
• Contact you about your order if there is a problem with delivery

What we never do

We do not sell your data. We do not rent it, trade it, or hand it to anyone who is not directly involved in getting your order to your door.

Who else sees it

Your order details are stored in our order management system and shared with the courier assigned to your delivery. Nobody else.

Payment

We operate on payment on delivery. We never ask for card details, bank details or transfers before your order arrives, and we do not store payment information of any kind. If anyone contacts you claiming to be us and asks you to pay in advance, it is not us — please report it to the number on our contact page.

How long we keep it

Order records are kept for [NUMBER] years for accounting purposes, then deleted.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to [YOUR EMAIL] and we will respond within 30 days. This is your right under the Nigeria Data Protection Act.

Cookies

We use cookies for analytics and advertising measurement. You can block them in your browser settings; the site will still work.

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